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COVID 19 Service and Support Update – 20th March

COVID 19 Service and Support Update – 20th March


With COVID-19 rapidly changing the way we work and live, Fit For Work wanted to provide you with an update on how we are protecting the health, safety and well being of staff, our customers and our community.

Infection control and Risk Management
  • We have been actively keeping up to date with the Ministry of Health’s information and guidance, as well as monitoring regional Public Health updates and official trusted sources from overseas. Our own medical specialists and infection control nurse take the lead from these official sources, reviewing and updating our policies to keep in line with them.
  • We have implemented our Pandemic Management Plan for all services and have a dedicated COVID-19 Panel, which includes medical and nursing staff, who are meeting regularly to update our staff and customers on any changes that occur.
  • The highest standards of hygiene and cleanliness are always followed in our clinics.  We also have extra measures in place to keep our staff and customers safe, including more frequent cleaning and disinfecting of our clinics, additional hand hygiene, as well as measures to support physical distancing.
  • Whilst we are fully open for business, strict customers screening measures are currently in place, following Ministry of Health guidelines.  We also ask that customers who feel unwell do not enter fixed or mobile clinics.  Appointments can be rescheduled for those unwell or for after periods of self isolation. 

Support to our customers

  • Our medical and nursing teams have already provided a number of presentations to workers to help them understand COVID-19 and strategies to manage the spread of the virus.
  • Our team are here to help, so if you need any further assistance with health communication, exposure history, worker return to work after isolation or illness or risk management for more vulnerable workers, please get in touch.

Top Tips for Preventing Pain and Discomfort when Working from Home

  • We aware that many workers are now working remotely or from home.  This presents challenges in relation to ergonomic setup and prevention of pain and discomfort whilst working. 
  • We have prepared some top tips to assist workers in being productive and comfortable whilst working at home.
  • However, if you would like additional worker support such as online or written education, remote workstation assessments, or equipment recommendations to meet your health and safety obligations, please let us know.


Staying Well – Physically

There are many things we can all do to ensure we stay healthy and well during this time:

  • If you’re not feeling well (e.g. sore throat, cough, fever etc.) please be cautious and courteous of others and stay away from work, public spaces and do not use public transport. This is a good practice to follow regardless of COVID-19.
  • Always cover your mouth/nose when you cough or sneeze, using a single use tissue or sneeze or cough into the crook of your elbow.
  • Avoid touching your eyes, nose and mouth.
  • Try out a different greeting option
  • Regularly and thoroughly wash with soap and dry and/or use sanitizer on your hands.
  • Social distancing – avoid crowded places and consider this in office spaces and meetings.
  • For any individual health concerns, contact Healthline (0800 611 116) for advice.

Staying Well – Mentally

You or your workers may be feeling feeling anxious, stressed, worried and scared.

The Mental Health Foundation has prepared a range of wellbeing tips and have created a new section on their website for this.

With more workers completing work from home, there are a number of ways to support worker mental health, manage team cohesion, and prevent isolation:

  • More frequent communication with team and individuals – team meetings beginning and end of week + ad hoc if needed. Regular 1:1’s during the week.
  • Use video conference to enable visual ‘presence’
  • Remember to recognise and appreciate staff
  • Allow social conversation before and/or after meetings
  • Allow appropriate flexibility if also having to look after children or others.
  • Trust staff will utilize their time productively

Further Information
The Ministry of Health or the new COVID 19 website is the best place to access up-to-date COVID-19 information and resources:

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